Privacy Policy

House Bloom ("we", "us", or "our") operates the website housebloom.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase.

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

We may collect the following categories of information:

• Personal information you provide: name, email address, billing and shipping address, phone number, and order details when you create an account, place an order, or contact us.
• Payment information: limited payment details processed by our secure payment providers (such as card type or last four digits). Full card details are handled by third‑party processors and not stored on our servers.
• Usage and technical data: IP address, browser type, device information, pages visited, and time spent on the Site, collected through cookies and similar technologies.

We do not intentionally collect sensitive personal data (such as health or biometric data). If you voluntarily share such details (for example, for custom decor projects), we will handle them in accordance with this policy.

How We Use Your Information

We may use the information we collect for purposes such as:

• Processing and fulfilling your orders and providing customer support.
• Managing your account and order history.
• Sending transactional emails, such as order confirmations, shipping updates, and service‑related notices.
• Sending marketing communications (where permitted by law), which you can opt out of at any time.
• Improving and personalizing your experience on the Site, including recommending home decor products that may interest you.
• Preventing fraud, securing the Site, and complying with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and measure the effectiveness of our marketing.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may impact the functionality of the Site.

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers: payment processors, shipping companies, IT and hosting providers, analytics providers, and email service providers who help us operate the Site and deliver our services.
• Business transfers: in connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business.
• Legal requirements: when required to do so by law or in response to valid requests by public authorities.

These third parties are only permitted to process your information for specified purposes and are required to protect it.

International Data Transfers

Depending on your location, your information may be transferred to and processed in countries other than your own, which may have different data protection laws.

Where required, we take steps to ensure appropriate safeguards are in place to protect your information in such transfers.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including for satisfying any legal, accounting, or reporting requirements.

When personal information is no longer needed, we will delete or anonymize it in a secure manner.

Your Rights and Choices

Depending on your location, you may have rights over your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Object to or restrict certain processing, including direct marketing.
• Request a copy of your data in a portable format where applicable.

To exercise these rights, please contact us using the details in the “Contact Us” section. We may need to verify your identity before responding.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can delete it.

Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Region‑Specific Notices (e.g., GDPR/CCPA)

If you are located in the European Economic Area (EEA), the United Kingdom, or another region with specific data protection laws, you may have additional rights under those laws.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion. We do not sell personal information as defined under the CCPA.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date at the top.

Your continued use of the Site after any changes become effective means you accept the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

House Bloom
Email: @homebloom07.com